Local SEO Mistakes You Might Be Making and How to Avoid Them

by Lindsay Bonamigo, Senior Digital Marketing Specialist

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Your Google Business Profile listing is like a digital storefront where your audience goes to find your address, operating hours and contact information. If you don’t optimize those listings, Google’s ever-changing algorithm may penalize you.

Incorrect or incomplete information can also affect your trustworthiness in the eyes of local customers. That’s especially important if you’re running a small or mid-size business and rely on proximity searches to drive foot traffic.

Prioritizing a local SEO strategy can help you be more competitive in your region. Learn about some of the most common local SEO mistakes and how to avoid them.

What is Local SEO?

Local search engine optimization is a digital marketing strategy designed to enhance your company’s online visibility through location-specific search results. Optimizing local SEO can increase your visibility in Google’s Local Map Pack and general search results. Because Google considers where each searcher is located before making recommendations, your accurate geographic information will help the algorithm direct more traffic to your location. 

You don’t need to rely on paid ads to put your brand in front of your target audience. Optimizing local business listings and updating your on-site content allows you to rank organically in geographic-based queries.

That means you’re more likely to pop up when someone uses phrases such as:

  • “Near me”
  • “Open now”
  • “Service in [city name]”
  • “Shop near [city name]”

Common Local SEO Mistakes

#1: Inconsistent NAP Information

Your Name, Address, Phone Number (NAP) are the most important pieces of information Google uses to identify where you are and what you do. It must be identical – down to the punctuation – across online directories, social media profiles, your website and your Google Business Profile. For example, listing your address as Maple Street in a directory but Maple St. in your GBP can confuse search engines. That could result in lost business if customers can’t find your address or phone number.

You can fix that error by completing the following:

  • Create an official NAP format, including abbreviation and punctuation use.
  • Update your NAP information across every platform, including Yelp, Better Business Bureau, Facebook and local directories.
  • Audit your NAP listings at least once a month and make appropriate edits.
  • Merge or delete duplicate listings

#2: Failing to Optimize Google Business Profiles

Your GBP is often the first thing people see when they search for a product or service related to your company. Leaving out information or failing to make updates can reduce your chances of earning a higher position on search engine results pages.

It’s important to fill out as many categories as possible. Aside from your name, address and contact information, that includes:

  • A primary category
  • Up to nine secondary categories
  • Business hours
  • Product and service listings
  • Attributes, like payment options and amenities
  • A business description
  • Photos and videos

#3: Not Targeting Local Keywords

Using broad keywords isn’t effective enough to drive online traffic to local businesses, especially if you’re competing with larger companies. Failing to include geo-modifiers in your website content can make it harder for people to find you.

Incorporating local keywords adds geographic relevance, helping you appear in more targeted searches within your service area. You’re also more likely to attract those customers with higher purchase intent since they’ve started narrowing their pursuit of a solution. Use location-specific keywords in your main service pages, location pages, page titles, headings, meta descriptions and image alt text. Be careful to only incorporate local phrases in a way that reads naturally to people to avoid keyword stuffing.

#4: Disregarding Online Reviews

Managing reviews is one of the most effective ways to build trust. Review volume and frequency provide Google with context regarding how users interact with your business. You may struggle to rank within the top search results if you fail to respond promptly or only use templated replies.

Here are some tips to remember when managing your online reputation:

  • Create Google review alerts so you can respond quickly.
  • Thank users for positive reviews.
  • When dealing with negative comments, don’t act defensively. Apologize for their inconvenience, thank the reviewer for the input then offer to discuss the issue offline.
  • Be proactive about asking happy customers for testimonials after service completion or checkout.

#5: Neglecting Location Pages

Incorporate local SEO keywords for a specific service area on your location pages. That reduces the risk of your locations competing against one another for the same traffic.

Simply swapping out addresses isn’t enough. It’s crucial to use unique content that’s specific to each site. That may include mentioning regional landmarks, neighborhoods and districts that will differentiate each location. A well-optimized page makes it easier for people to find appropriate contact information, confirm their service area and take action.

Local SEO Audits and Optimization

Enhancing your online presence for local SEO isn’t a one-time effort. It requires consistent monitoring and optimization to ensure your brand is in front of the right customers at the right time.

Partnering with a local SEO agency takes the responsibility off your shoulders, so you can focus on serving your customers. Contact TouchStone Digital to learn how our team can help you succeed.

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